Terms of Service

Last updated: February 24, 2026

1. Introduction

Welcome to Pitch AI ("Service"), operated by Vaionex Corporation, a Delaware corporation ("Company," "we," "us," or "our"). By accessing or using our website at pitchai.com and any related services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Service.

2. Description of Service

Pitch AI provides AI-powered pitch deck analysis, scoring, and feedback tools designed to help entrepreneurs, startups, and investors evaluate and improve pitch presentations. The Service may include document upload, automated analysis, scoring dashboards, report generation, and related features.

3. User Accounts

To access certain features of the Service, you must create an account. You agree to provide accurate, complete, and current information during registration and to update such information as necessary. You are responsible for safeguarding your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

4. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose or in violation of any applicable law or regulation.
  • Upload or transmit any content that is defamatory, obscene, fraudulent, or infringes on the rights of others.
  • Attempt to gain unauthorized access to any part of the Service, other accounts, or computer systems.
  • Interfere with or disrupt the integrity or performance of the Service.
  • Use automated means (bots, scrapers, etc.) to access the Service without our prior written consent.
  • Reverse engineer, decompile, or disassemble any part of the Service.
  • Resell, sublicense, or redistribute the Service or any output without authorization.

5. Payment and Billing

Certain features of the Service require a paid subscription. By selecting a paid plan, you agree to pay the applicable fees as described at the time of purchase. All fees are non-refundable except as expressly stated in these Terms or required by law. We may change pricing at any time with reasonable notice. Failure to pay may result in suspension or termination of your account.

6. Intellectual Property

The Service, including all content, features, and functionality (such as text, graphics, logos, software, and AI models), is owned by Vaionex Corporation and is protected by copyright, trademark, and other intellectual property laws. You retain ownership of any content you upload to the Service. By uploading content, you grant us a limited, non-exclusive license to process and analyze such content solely for the purpose of providing the Service to you.

7. AI-Generated Output

The Service uses artificial intelligence to generate analyses, scores, and recommendations. AI-generated output is provided for informational purposes only and does not constitute professional, financial, or legal advice. We make no guarantees regarding the accuracy, completeness, or suitability of any AI-generated output. You are solely responsible for any decisions made based on the Service's output.

8. Privacy

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review it to understand our practices regarding your personal data.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, VAIONEX CORPORATION AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (A) YOUR USE OF OR INABILITY TO USE THE SERVICE; (B) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS AND/OR ANY PERSONAL INFORMATION STORED THEREIN; (C) ANY BUGS, VIRUSES, OR OTHER HARMFUL CODE THAT MAY BE TRANSMITTED THROUGH THE SERVICE; OR (D) ANY CONTENT OBTAINED FROM THE SERVICE. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

10. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

11. Indemnification

You agree to indemnify, defend, and hold harmless Vaionex Corporation and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in connection with your use of the Service, your violation of these Terms, or your violation of any rights of a third party.

12. Termination

We may suspend or terminate your access to the Service at any time, with or without cause and with or without notice. Upon termination, your right to use the Service will immediately cease. You may terminate your account at any time by contacting us or using the account settings. Sections that by their nature should survive termination shall survive, including but not limited to intellectual property provisions, disclaimers, indemnification, and limitations of liability.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on the Service and updating the "Last updated" date. Your continued use of the Service after any changes constitutes acceptance of the new Terms.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Delaware.

15. Contact Us

If you have any questions about these Terms, please contact us at support@pitchai.com.

Vaionex Corporation
Wilmington, Delaware, USA